
67
Display the template used to gather the metric.
Figure 68 Record Template Name and Rule Name
From the TBSM data server change directory to %TBSM_HOME%/etc/.
Issue “scriptedAPIStartup.bsh” command
From radshell> prompt enter:
“addMetricMeta("STAFRule.IncomingStatusRule1","ct","Count",900,true,true);”
Data collection begins for the STAFRule, you need to wait a few minutes before displaying this
metric data, this allows time to collect some of these data points.
Right-click on the dashboard object and click Show>Compare Service Metrics.
This displays the TWA panel for this metric, you could be monitoring your key KPI‟s or the
number of open tickets with this capability.
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