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User Interfaces
Request Manager uses the following interfaces:
Request Manager User
Portal
The portal used by engineers and cloud owners to request new clouds and
provision new virtual applications.
VMware Service
Manager
The administration user interface, used by administrators and asset managers
to
manage workflow, forms, email, and connector mappings. Throughout this
document, this interface will be referred to as the Request Manager Admin
Portal.
VMware vCloud Director
Populates Request Manager cloud data and provides the interface, automation,
and management required by enterprises and service providers to build private
and public clouds.
How Request Manager Uses Network Ports
The Request Manager server uses network ports to communicate with vCloud Director, the Oracle database,
and the email server used for incoming and outgoing traffic.
No configuration is required unless the servers or database is not using a default port. In that case, you will
need
to open the port for Request Manager access. If any of these ports are in use by other applications or are
blocked on your network, you must reconfigure Request Manager to use different ones.
The following table lists the default Request Manager port access connections.
Table 1-1. Request Manager Port Access Requirements
Port Number
Direction of Traffic Description
1521 Outgoing Oracle port
25 Outgoing Outbound E-mail server port for SMTP
110 Outgoing Inbound E-mail server port for POP3
143 Outgoing Inbound E-mail server port for IMAP
80 Incoming Inbound HTTP for Request Manager user
80 Outgoing Outbound REST (HTTP) for VMware vCloud Director
389 (non SSL) Outgoing Outbound Active Directory using LDAP
636 (SSL) Outgoing Outbound Active Directory using LDAP over SSL
Preparing to Use Request Manager
Prepare your environment before you install Request Manager.
An environment that is ready for Request Manager includes the following:
n
An Oracle Database 10g or higher (10.2.0.4+) server that is ready for use.
n
Access to a vCloud Director Server that is populated with at least one published catalog.
n
Access to the same Microsoft Active Directory domain that is used by vCloud Director.
n
Roles and permissions are identified for the administrators and users who will install, configure, and
manage Request Manager.
Chapter 1 About vCloud Request Manager
VMware, Inc. 11
- Configuration Guide 1
- 2 VMware, Inc 2
- Contents 3
- Index 69 4
- About This Book 5
- 6 VMware, Inc 6
- Request Manager Components 7
- 8 VMware, Inc 8
- Software Components 9
- Basic Deployment 10
- User Interfaces 11
- 12 VMware, Inc 12
- Finding More Information 13
- 14 VMware, Inc 14
- Request Manager System 15
- Requirements 2 15
- Request Manager Web Server 16
- Request Manager Admin Portal 16
- Request Manager User Portal 16
- Email Server 16
- Oracle Configuration 17
- Performance and Scalability 18
- Security 19
- Security Certificate Warnings 20
- Installing Request Manager 3 21
- Configure Request Manager 22
- VMware, Inc. 23 23
- 24 VMware, Inc 24
- VMware, Inc. 25 25
- 26 VMware, Inc 26
- Accessing Request Manager 4 27
- 28 VMware, Inc 28
- VMware, Inc. 29 29
- 30 VMware, Inc 30
- Administration Overview 5 31
- Configure Active Directory 32
- VMware, Inc. 33 33
- 34 VMware, Inc 34
- Request Manager Roles 35
- 36 VMware, Inc 36
- VMware, Inc. 37 37
- Configure Resource Mappings 38
- Configure Link Mappings 39
- 40 VMware, Inc 40
- VMware, Inc. 41 41
- Configure Event Mappings 42
- VMware, Inc. 43 43
- Incoming Email Server 44
- VMware, Inc. 45 45
- Test Incoming Email Settings 46
- Workflow Management 47
- Modify Workflow Approvers 48
- Modify Approval Emails 49
- 50 VMware, Inc 50
- VMware, Inc. 51 51
- 52 VMware, Inc 52
- VMware, Inc. 53 53
- 54 VMware, Inc 54
- (Continued) 55
- 56 VMware, Inc 56
- Cloud Blueprints 57
- Edit a Cloud Blueprint 58
- Delete a Cloud Blueprint 58
- Defining Providers 59
- Polling Service 60
- Understanding Licenses 61
- Create a Software Product 61
- Edit a Software Product 62
- Delete a Software Product 62
- Define Manufacturers 63
- Define Asset Lifecycle Status 64
- View Summary of Allocations 65
- View In Use Software Licenses 65
- View Transaction History 66
- Set Browse Limits 66
- Search for all vApp Templates 66
- VMware, Inc. 67 67
- 68 VMware, Inc 68
- VMware, Inc. 69 69
- 70 VMware, Inc 70
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