VMware VCLOUD REQUEST MANAGER 1.0.0 Guida Utente Scaricare il pdf (Pagina 48)

These workflows can be configured in the following ways:

Adding approvals at the beginning of a workflow. For example, in addition to line manager approval,

finance approval is required for the provisioning of a cloud.

Notifying a change management system when a vApp or cloud provisioning workflow is kicked off, or

when the vApp or cloud has been successfully implemented in vCloud Director. This is done by adding

a Run External Procedure task into the Workflow Template.

Adding approval routing logic depending on the attributes of the request. For example, approvers for a

new

vApp may differ based on the destination vDC of the vApp. This is achieved by adding a Conditional

Branching Task into the Workflow Template.

Modify Workflow Approvers

Workflow processes often require approvals to be given before the workflow can progress. You can change

the approvers for a workflow.

Approvals restrict approval permissions to certain individuals and record details of the approval or rejection.

Once an approval task is completed, the workflow progresses down certain dependency paths, based on

whether it has been approved or rejected.

Multiple approvers can be assigned to an approval task in the Workflow Template. Once the task is activated,

each approver assigned in the task receives an email. This email provides information on what needs to be

approved and include mail-to links to approve or decline via email.

If a task is assigned to multiple approvers, a separate Customer Approval Task is created for each approver at

run time. Each duplicated task will specify the approver that has been assigned the task.

Approvers can be added by specifying particular people or data fields. When data fields are used, approvers

are assigned based on the values specified in the selected data fields when the task activates.

Prerequisites

You have vCloud Administrator privileges.

Procedure

1 Click Workflow Template in the Request Manager Admin Portal.

The Workflow Template Administration window appears.

2 Select a Workflow Template and click Open.

The Workflow Template Details window appears.

3 Click the Dependencies button.

The Task Dependencies window appears, displaying the workflow logic of the Workflow Template.

4 Double-click on the Manager Approval task.

The Customer Approval Details window appears.

5 To add more approvers, expand the Recipients section, and click Add under the Select Customers table.

The Recipients window appears.

6 To add specific people as approvers:

a Select People.

b Type all or part of the person's name and click Find.

You can type the wildcard symbol % to search for all people.

c Select the people to add as approvers and click Add.

Request Manager Installation and Configuration Guide

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