7 To change the approval email for the Provision Cloud Workflow Template, select Provision Cloud
Approval in Screen Set and Message Template in Screen Design.
8 Double-click Provision
Cloud - Manager Approval to open the message template and modify the message
template as described above.
Add an Approval Task to a Workflow Template
You can add a new approval task to the beginning or the end of the Provision vApp and Provision Cloud
Workflow Templates. Multiple approvals can be arranged in a sequential or parallel manner in the workflow.
Prerequisites
You have vCloud Administrator privileges.
Procedure
1 Click Workflow Template in the Request Manager Admin Portal.
The Workflow Template Administration window appears.
2 Select a Workflow Template and click Open.
The Workflow Template Details window appears.
3 Click the Dependencies button.
The Task Dependencies window appears, displaying the workflow logic of the Workflow Template.
4 In the Task Dependencies window, select the Customer Approval Task from a palette of tasks and drag
and drop it into the dependency diagram.
5 Link the task into the existing workflow.
a Hover over the task that precedes the new Customer Approval Task.
For example, Start Task.
b Click the link icon, drag the pointer to the Customer Approval Task, and release.
A grey arrow links the Start Task to the Customer Approval Task.
c Hover over the Customer Approval Task.
d Click the link icon and drag the pointer to the task that follows the Customer Approval Task in the
workflow.
For example, Create vApp. A green arrow links the Customer Approval Task to Create vApp. A green
arrow represents an Approved flow; when the Customer Approval Task results in an Approved state,
the workflow will progress to Create vApp.
e To define a rejected flow, hover of the Customer Approval Task, click the link icon, and drag the
pointer to another task.
For example, Notify Failed. A red arrow links the Customer Approval Task to Notify Failed. A red
arrow represents a Rejected flow; when the Customer Approval Task results in a Rejected state, the
workflow will progress to Notify Failed.
f You can change the state of a Customer Approval Task outgoing arrow by right-clicking on the arrow
and selecting a different state.
In addition to Approved state and Rejected state, an arrow can have a Regardless state. In this case,
the workflow will progress to the following task, regardless of the resulting state of the Customer
Approval Task.
Request Manager Installation and Configuration Guide
50 VMware, Inc.
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