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Option Description
Screen Set
Select the Customer Approval Task Screen Set that you've created.
Copy From
Select the email template that you will use as the initial version of this new
email template. For example, if the new email template is going to be similar
to the existing vApp provisioning manager approval email, select Provision
vApp Approval Provision vApp - Manager Approval.
8
Click OK.
The email template is created and is highlighted in the table of screens in the main window.
9 Double-click the new email template.
10 Assign the email template to the Customer Approval Task.
11 Open System Administration, select System, and click Message Types.
12 Search for Message Type 130 Task - Customer Approval.
13 Double-click the Message Type to open it.
The Message Type Map window appears.
14 Select the new email template and click Add.
15 Click in the Subject column and select the appropriate subject.
Workflow
Subject
Provision vApp
Provision vApp - Approval Request
Provision Cloud
Provision Cloud - Approval Request
16
Click Save in the toolbar.
What to do next
You can add a new approval task and link the email template to it. You can also link the email template to an
existing approval task.
Assign Email Notification to Recipients
Notification emails are sent to various parties throughout the workflow. These emails inform the recipients of
the status of a request. The recipients of these emails can be altered.
The steps below describe how to change the recipients of the Notify Declined email notification. You can follow
similar steps to change the recipients for other email notifications.
Prerequisites
You have vCloud Administrator privileges and you have added new recipients as described in “Modify
Workflow Approvers,” on page 48.
Procedure
1 Double-click the task, Notify Declined.
The Messaging Task Details window appears
2 Click on the message template for the new recipient and select an existing message template from the
drop-down list.
For example, select Provision vApp - Notify Declined.
3 Click Save on the Task Details window to save the changes you made to the task.
Request Manager Installation and Configuration Guide
52 VMware, Inc.
- Configuration Guide 1
- 2 VMware, Inc 2
- Contents 3
- Index 69 4
- About This Book 5
- 6 VMware, Inc 6
- Request Manager Components 7
- 8 VMware, Inc 8
- Software Components 9
- Basic Deployment 10
- User Interfaces 11
- 12 VMware, Inc 12
- Finding More Information 13
- 14 VMware, Inc 14
- Request Manager System 15
- Requirements 2 15
- Request Manager Web Server 16
- Request Manager Admin Portal 16
- Request Manager User Portal 16
- Email Server 16
- Oracle Configuration 17
- Performance and Scalability 18
- Security 19
- Security Certificate Warnings 20
- Installing Request Manager 3 21
- Configure Request Manager 22
- VMware, Inc. 23 23
- 24 VMware, Inc 24
- VMware, Inc. 25 25
- 26 VMware, Inc 26
- Accessing Request Manager 4 27
- 28 VMware, Inc 28
- VMware, Inc. 29 29
- 30 VMware, Inc 30
- Administration Overview 5 31
- Configure Active Directory 32
- VMware, Inc. 33 33
- 34 VMware, Inc 34
- Request Manager Roles 35
- 36 VMware, Inc 36
- VMware, Inc. 37 37
- Configure Resource Mappings 38
- Configure Link Mappings 39
- 40 VMware, Inc 40
- VMware, Inc. 41 41
- Configure Event Mappings 42
- VMware, Inc. 43 43
- Incoming Email Server 44
- VMware, Inc. 45 45
- Test Incoming Email Settings 46
- Workflow Management 47
- Modify Workflow Approvers 48
- Modify Approval Emails 49
- 50 VMware, Inc 50
- VMware, Inc. 51 51
- 52 VMware, Inc 52
- VMware, Inc. 53 53
- 54 VMware, Inc 54
- (Continued) 55
- 56 VMware, Inc 56
- Cloud Blueprints 57
- Edit a Cloud Blueprint 58
- Delete a Cloud Blueprint 58
- Defining Providers 59
- Polling Service 60
- Understanding Licenses 61
- Create a Software Product 61
- Edit a Software Product 62
- Delete a Software Product 62
- Define Manufacturers 63
- Define Asset Lifecycle Status 64
- View Summary of Allocations 65
- View In Use Software Licenses 65
- View Transaction History 66
- Set Browse Limits 66
- Search for all vApp Templates 66
- VMware, Inc. 67 67
- 68 VMware, Inc 68
- VMware, Inc. 69 69
- 70 VMware, Inc 70
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